ASU Web Community

Problem w/mp3s + Firefox + quicktime

Wednesday, March 18th, 2009 - 1:36 pm
  • hiroshi

We have mp3 files on our podcast page (http://english.clas.asu.edu/podcasts), users with Firefox and the Quicktime plug in will get about 10 seconds of a file. I have searched and found that while this was a problem for past versions of the Quicktime plug in the past, it seems to have been resolved. I can confirm that an mp3 hosted on AFS plays using the same combination without issue, so there must be something in my drupal set up that is causing that issue probably through a browser check setting.

http://english.clas.asu.edu/files/shared/podcasts/song1.mp3
vs
http://www.asu.edu/clas/asuenglish/podcasts/song1.mp3

Can anyone point me in the right direction on this?
Thanks, Bruce

Tuesday, March 24th, 2009 - 9:30 am
  • gturnbul
  • gturnbul's picture

Hey Bruce,
I found this info for you. It appears to be a server setting

from a post on:
http://www.techsupportforum.com/alternative-computing/mozilla-firefox-browsers/246970-firefox-quicktime-plugin-problem.html

We here found out that Firefox has some kind of problem with the compression of mod_deflate . The APACHE mod_deflate module provides the DEFLATE output filter that allows output from your server to be [gzip]-compressed before being sent to the client over the network.

Firefox doesn't seem to understand that....
Changes within deflate.conf to:
--> SetEnvIfNoCase Request_URI \.mp3$ no-gzip dont-vary
AND deleting your cache does solve this problem forever!

Cheers,
Gregg

Thursday, March 26th, 2009 - 5:14 pm
  • hiroshi

Thanks Gregg,
I saw that when I was searching also, but I hoped there was another way. Guess I'll put in a ticket since I don't have access.